Portfolio

Admin & Operations

SOPs, CRM workflows, onboarding systems, and the back-office infrastructure that lets founders stop touching every detail.

Overview

The work

I have worked inside enough remote, founder-led teams to know where things quietly fall apart. My focus is the behind-the-scenes work: the systems, the documentation, the coordination that keeps everything running without the founder touching every detail.

Built and maintained a 500+ contact CRM in Pipedrive, including pipeline stages and follow-up sequences

Designed onboarding and offboarding systems in Notion and ClickUp that new hires could follow without hand-holding

Handled international invoicing and vendor payments across 5+ countries, keeping documentation audit-ready

Maintained 100% documentation accuracy for financial and operational audits

Set up folder structures and naming conventions across Notion and Google Drive so the team could find things without asking

Coordinated quarterly in-person team events in Barcelona and New York with 90%+ attendance

Sample Work

Operations dashboard

Operations dashboard built in Notion

Operations dashboard built in ClickUp for a remote team.

Tools

What I work with